Put Your Gifts to Work for Children and Families
Share the Journey. Serve with Purpose.
A strong ministry depends on people serving faithfully in many different roles. Supporting donors, coordinating events, caring for office operations, and creating meaningful experiences for children all help sustain the work of Hope Harbor.
If you are looking for an opportunity to connect your skills with your faith, explore our current opening.
Current Opening: Ministry & Office Operations Manager
Position: Full-Time / Exempt
Reports to: Executive Director
Housing Option: An on-campus single-family residence is available as a shared couple placement or individual benefit.
About the Role
The Ministry & Office Operations Manager serves as the organizational and relational heart of Hope Harbor.
Combining donor stewardship, CRM administration, event planning, office management, and enrichment activities for children in foster care, this position keeps daily operations running smoothly while maintaining a warm, Christ-centered connection with our community.
This role is well suited to someone who enjoys both organized systems and meaningful relationships. Strong administrative skills, an understanding of people, and a heart for serving children and families are central to the work.
Key Responsibilities
CRM Administration & Donor Stewardship
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Manage the NEON CRM donor database, process contributions, issue tax receipts, and send monthly donor letters.
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Build and maintain automated workflows to welcome new donors, track engagement, and manage campaign pipelines.
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Track volunteer hours and prepare monthly and quarterly financial and donor engagement reports for executive leadership.
Event, Campaign & Ministry Coordination
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Plan and execute major events, including the annual Fish Fry, donor events, and church campaigns, from registration through CRM integration.
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Coordinate church end-of-year drives supporting foster families, toy collections, and church partnerships.
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Oversee training schedules and coordinate lease documentation for campus residences.
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Work with communications partners on website, portal, and newsletter updates.
Youth Enrichment & Community Life
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Organize, plan, and lead structured after-school and summer activities for children living on campus.
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Apply trauma-informed and relational principles to create safe, supportive, and enjoyable experiences.
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Help coordinate ongoing support for Campus Grandparents and foster families.
Daily Office Management
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Manage central office operations, welcome phone inquiries, and handle organizational correspondence.
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Maintain office supplies, vendor mailings, and administrative records.
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Oversee the care and welcoming environment of campus office spaces.
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Complete other duties assigned by the Executive Director in support of Hope Harbor’s mission and operations.
Qualifications & Expectations
Faith & Mission
An active, living faith in Jesus Christ that aligns with Hope Harbor’s Christian mission and values.
Education & Experience
A background in business or nonprofit administration, or a bachelor’s or master’s degree in counseling, school counseling, human services, or a related field is preferred.
Technical Skills
Proficiency with CRM systems such as NEON, database management, reporting tools, and general office technology.
Communication & Organization
Excellent written and verbal communication skills, strong organization, and the ability to manage multiple responsibilities with care.
Heart for Service
A commitment to supporting children and families in foster care and building positive relationships with donors, churches, volunteers, and community partners.
Interested in Joining Our Team?
We would love to hear about your background, your gifts, and your interest in serving at Hope Harbor.
Email info@hopeharborinc.org to learn more about the Ministry & Office Operations Manager position and request application information.